House Rules

1. Confirmed Schedule

Access to the Venue is only allowed during the approved time allocation confirmed by Omah Martimbang.

This schedule may include:

• Loading-In time
• Event Time
• Loading-Out time
• Vendor access time
• Room access
• Parking arrangement
• Approved additional hours, if any

Please ensure that Clients, guests, and vendors enter and use the Venue only during the approved time allocation.

Early access is not guaranteed unless approved by Omah Martimbang.

2. Guest Capacity

Please manage guest arrivals so the Venue remains comfortable, safe, and suitable for the confirmed event layout.

Please follow the approved occupancy and avoid overcrowding any room, staircase, entrance, or outdoor area.

If the Venue feels too crowded during the event, Omah Martimbang may ask the Client, family, committee, or vendors to help manage guest flow.

3. External Vendors

External vendors must work neatly, safely, and respectfully while inside the Venue.

Please ensure vendors:

• Arrive only during the approved vendor access time
• Follow staff directions
• Use only approved areas
• Keep equipment organised
• Avoid blocking walkways, exits, doors, stairs, or parking access
• Keep noise within reasonable limits
• Remove their own equipment and waste after the event
• Leave their work area clean

4. Decorations

All decorations must be safe, removable, and suitable for the Venue.

The following are not allowed without approval from Omah Martimbang:

• Drilling
• Nailing
• Screwing
• Painting
• Strong adhesive
• Double-sided foam tape
• Fabric tape
• Glue that leaves residue
• Attaching items to walls, floors, ceilings, pillars, furniture, or fixtures
• Decorations that touch chandeliers, lights, electrical systems, or ceilings
• Open flames
• Fireworks
• Confetti
• Glitter
• Hazardous materials
• Flammable materials

Please use removable decoration materials that do not leave stains, scratches, holes, or residue.

5. Electricity and Equipment

Please inform Omah Martimbang in advance before bringing high-power equipment.

This includes:

• Lighting
• Sound systems
• LED screens
• Coffee machines
• Induction cookers
• Food warmers
• Cooking equipment
• Production equipment
• Air conditioning units brought from outside
• Generators
• Any other high-wattage electrical equipment

Unsafe, unstable, overloaded, or unapproved electrical equipment may not be used.

Please keep cables, extensions, and electrical equipment tidy and away from wet areas, walkways, stairs, and guest seating where possible.

6. Parking Arrangement

Parking availability follows the confirmed package and event arrangement.

Inside Venue parking, including basement and front-of-house parking, is prioritised for the event owner, family members who stay from beginning to end, and team members who remain throughout the event.

Please inform Omah Martimbang in advance of the vehicle plate numbers that need inside parking access.

Only registered vehicles will be allowed to park inside, depending on availability and staff direction.

Outside parking, including the SPBU field or other designated external parking area, is subject to a parking fee of Rp10.000 per vehicle.

Omah Martimbang will first pay this parking fee for operational convenience. The amount will then be deducted from the Refundable Deposit in accordance with the Terms & Conditions.

Please inform guests and vendors regarding:

• Inside Venue parking
• Outside Venue parking
• Paid parking arrangement
• Vendor vehicle parking
• Drop-off location
• Loading and unloading access

Please ensure vehicles follow staff parking directions and use the approved parking areas.

Please do not block neighbouring driveways, public roads, emergency access, venue entrances, or loading access.

7. Venue Areas

Clients and guests may only use the areas included in their selected package, invoice, or receipt.

Areas may include:

• Main Room
• Lounge
• Terrace
• Extension Room
• Family Room
• Make-Up Room
• Basement
• Back Kitchen
• Toilet areas

Private, staff-only, storage, maintenance, or restricted areas may not be accessed without permission.

8. Air Conditioning and Facilities

Air conditioning usage follows the selected package and confirmed schedule.

For the Main Room, air conditioning will be turned on 2 hours before the Event Time stated in the receipt and turned off 15 minutes after the Event Time ends.

For the Extension Room / Make-Up Room, air conditioning will be turned on 1 hour before make-up time begins and turned off after the Loading-Out period ends.

Omah Martimbang staff will operate the air conditioning and Venue facilities.

Guests, Clients, and vendors may not:

• Adjust AC settings without permission
• Turn AC units on or off
• Move standing AC units
• Modify electrical panels
• Move venue furniture without approval
• Remove equipment from the Venue
• Use facilities outside their intended purpose

If assistance is required, please contact an Omah Martimbang staff member.

9. Guest Conduct

All guests must behave respectfully and responsibly.

Please treat the Venue as you would your own home.

The following are not allowed:

• Aggressive or violent behaviour
• Illegal activity
• Gambling
• Illegal drugs
• Illegal weapons
• Harassment
• Fighting
• Property damage
• Unsafe behaviour
• Disrupting staff, neighbours, or other guests
• Refusing reasonable instructions from Omah Martimbang staff

Omah Martimbang may refuse entry, restrict access, or remove any person who creates a safety risk or disturbs the event.

10. Children and Elderly Guests

Children must be supervised by parents, guardians, or responsible adults at all times.

Please also assist elderly guests and guests who require special assistance.

Please take extra care around:

• Stairs
• Wet floors
• Parking areas
• Electrical equipment
• Decoration structures
• Catering areas
• Hot food and beverages

Please report any issue or damage to Omah Martimbang staff as soon as possible.

The Client remains responsible for any damage caused by children in accordance with the Terms & Conditions.

11. Smoking

Smoking is permitted only in designated smoking areas.

Allowed smoking areas are:

• Lounge / semi-outdoor area
• In front of the front gate
• In front of the basement

Smoking is not allowed in:

• Main Room
• Extension Room
• Family Room
• Make-Up Room
• Toilets
• Kitchen areas
• Any indoor area
• Any area marked as non-smoking

12. Noise and Neighbourhood Respect

Omah Martimbang is located in a residential area.

Clients, guests, vendors, and entertainers must respect the surrounding neighbourhood.

Music, announcements, entertainment, loading activity, and guest behaviour must remain within reasonable limits.

After 19:00, sound must be reduced to approximately 50% of the volume level used during the event.

The on-site Omah Martimbang PIC may request adjustments where necessary to maintain a reasonable sound level.

Omah Martimbang may request that the Client or vendor:

• Reduce sound volume
• Stop loud entertainment
• Adjust speaker placement
• Stop activities that disturb the neighbourhood
• Control guest behaviour
• End an activity that creates a disturbance

13. Catering and Food

Catering vendors must use the designated catering or preparation areas approved by Omah Martimbang.

Please ensure catering vendors manage:

• Food preparation
• Food hygiene
• Food safety
• Food waste
• Serving equipment
• Gas, electrical, and cooking equipment
• Removing catering equipment
• Cleaning their work area

Please ensure catering vendors do not leave food waste, cooking oil, equipment, packaging, or rubbish behind.

14. Alcohol Policy

Alcoholic beverages with an alcohol content exceeding 5% are prohibited at the Venue unless expressly approved in writing by Omah Martimbang.

Alcoholic beverages may not be consumed directly from bottles.

If permitted alcohol is served, it must be poured into glasses or cups provided by the Client or vendor.

Omah Martimbang does not provide alcohol glasses, cups, or alcohol service equipment.

Failure to comply may result in action under the Terms & Conditions.

15. Loading-Out

All guests, vendors, decorations, equipment, and event materials must leave the Venue within the confirmed Loading-Out period.

This includes:

• Decoration structures
• Flowers
• Signage
• Photography equipment
• Sound equipment
• Catering equipment
• Food waste
• Vendor tools
• Rental furniture
• Personal belongings
• Event materials

Late Loading-Out is not permitted unless approved by Omah Martimbang.

Additional charges may apply in accordance with the Terms & Conditions.

16. Cleaning and Waste

The Venue should be returned in a reasonable and clean condition.

Please ensure that:

• All rubbish is collected
• Food waste is removed
• Decoration materials are removed
• Catering waste is removed
• Vendor equipment is removed
• Spills are cleaned where possible
• No items are left behind

Large-volume vendor waste should be taken away by the relevant vendor.

17. Damage and Missing Items

Please take reasonable care of the Venue and its facilities.

This includes:

• Floors
• Walls
• Ceilings
• Furniture
• AC units
• Electrical systems
• Toilets
• Kitchen areas
• Venue equipment
• Decorations owned by Omah Martimbang
• Parking areas
• Plants and landscaping

Please inform Omah Martimbang staff as soon as possible if anything is damaged, broken, stained, missing, or not working properly.

Additional charges may apply in accordance with the Terms & Conditions.

18. Lost and Found

Please check all personal belongings before leaving the Venue.

Any item left behind may be kept temporarily by Omah Martimbang.

Please contact Omah Martimbang as soon as possible regarding lost items.

Items not collected within a reasonable period may be donated, disposed of, or otherwise handled by Omah Martimbang.